Privacy Policy

Introduction

This Privacy Policy outlines how Fortunate.GG ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, services, and platform (collectively, the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Personal Information

• Login Information: If you choose to log in via Discord or link your Kick account to access additional features of the Service, we may collect your Discord or Kick email address, username, profile picture, user ID, and associated account information.
• Profile Information: If you fill out your profile on our platform, we collect and store any information you provide, including but not limited to your display name, bio, social media usernames (Discord, Kick, YouTube, Twitter, etc.), and any other details you choose to share.
• Contact Information: If you contact us directly (e.g., via email), we may collect your name, email address, and any other information you provide in your communications.

1.2 Non-Personal Information

• IP Address: We automatically collect and store your IP address when you visit our website to help us understand how you interact with the Service, improve functionality, ensure security, and prevent abuse.
• Usage Data: We may collect information about how you use the Service, such as pages visited, features used, time spent on the platform, bet history, leaderboard activity, and interactions with content.
• Device Information: We may collect details about your device, including browser type, operating system, device identifiers, screen resolution, and connection information.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve the Service: To personalize your experience, display your profile information, process wagers, track leaderboard positions, manage rewards, and enhance the functionality of the Service.
• Account Authentication: To verify your identity when you log in via Discord or link third-party accounts like Kick.
• Advertising and Marketing: We may use your information, including your preferences and interactions with the Service, to deliver targeted advertisements or promotional content through third-party providers.
• Analytics: To analyze usage trends, user behavior, and improve the Service's performance and user experience.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, abuse of the Service, and to protect the rights and safety of our users.
• Communication: To respond to your inquiries, provide customer support, send updates about the Service, notify you of changes to our policies, and send promotional communications (with your consent where required).
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

3. Sharing Your Information

We may share your information in the following circumstances:

• Third-Party Service Providers: We may share your information with third-party providers who assist us in operating the Service, such as hosting providers, payment processors, analytics providers, or advertising networks. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Advertising Partners: We may share your information with third-party advertising partners to deliver personalized ads based on your interests and interactions with the Service.
• Social Media Platforms: When you connect your Discord or Kick account, we may share limited information with these platforms as necessary to authenticate your account and provide integrated features.
• Publicly Visible Information: Information you choose to make public on your profile (such as username, profile picture, social media links, and leaderboard rankings) may be visible to other users of the Service.
• Legal Compliance and Protection: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Fortunate.GG, our users, or others. This includes enforcing our Terms of Service and investigating potential violations.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

4. Minors and Data Removal

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a minor and have provided personal information to us, or if you are a parent or legal guardian who believes your minor child has provided information to us, please contact us immediately at support@fortunate.gg. We will take reasonable steps to delete such information from our records in accordance with applicable laws.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information by contacting us at support@fortunate.gg.
• Data Removal: You may request the deletion of your personal information by contacting us at support@fortunate.gg. Note that we may retain certain information as required by law or for legitimate business purposes (such as fraud prevention or legal compliance).
• Opt-Out of Marketing: You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us.
• Account Disconnection: You may disconnect linked social media accounts (Discord, Kick) from your profile settings at any time.
• Cookie Preferences: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection wherever it is processed.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services (e.g., Discord, Kick, YouTube, Twitter, or advertising partners). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information. When you connect third-party accounts to our Service, those platforms' terms and privacy policies also apply.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of the Service. The updated policy will be posted on this page with a revised "Effective Date" at the top. Material changes will be communicated to you through the Service or via email (if you have provided one). We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiries as soon as reasonably possible.